The guidelines suggested here are not rules, do not constitute legal advice, and do not ensure a successful outcome. She believes the solution lies deeper than simply promoting diversity as a form of policy. 2015). Partner with your health plans and hospitals to identify written and oral language services. The Equal Employment Opportunity Commission (EEOC) was established in 1965 and its purpose is to enforce “federal laws that make it illegal to discriminate against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy, gender identity, and … Ask the patient or interpreter to repeat back what you said during the informed consent process, during the discussion of the treatment plan, or after any patient educational session with you or your staff. 11.30.2020, Callie Malvik | Healthcare Administration: Healthcare Law, Cultural Diversity, And Principles of Accounting Cities, Suburbs, And ural Areas ural areas are geographic areas located away from suburbs and cities, often characterized by a small population and abundant natural resources. The patient demographic is as diverse as this country’s population. Eight weeks posthysterectomy, the patient asked the physician how soon she could expect to become pregnant. It will take active participation from all involved to ensure the outcome is a diversified, more culturally competent team of caretakers and providers. The Doctors Company’s closed claims studies have shown that inadequate provider-patient communication is a frequent contributing factor to patient noncompliance, poor patient outcomes, and litigation. Moreover, companies with diversity in the C-suite level have 33% more chance to earn profits. Health disparities have been traced to numerous causes, including language and cultural barriers which can result in minority patients not seeking proper care for their ailments. Increasing the racial and ethnic diversity of the health care workforce is essential for the adequate provision of culturally competent care to our … The Doctors Company supports the Agency for health care Research and Quality (AHRQ) interventions to reduce the complexity of health care, increase patient understanding of health information, and enhance support for patients of all health literacy levels. To make the most out of this quiz, follow the guidelines below: ‒       Determine your cultural effectiveness. Use a communication model such as ESFT or LEARN: isten to the patient’s perception of the problem. It’s about ensuring all backgrounds, beliefs, ethnicities, and perspectives are adequately represented in the medical field. Diversity is important in any field, and the nursing industry is an exceptional example of why. Numerous studies have shed light on the disparities that exist in the quality of healthcare received by minority populations in our country. There are two types of patients. Traditionally, training in cross-cultural medicine has focused on providing a list of common health beliefs, behaviors, and key “dos and don’ts.” This approach does not take into account acculturation and socioeconomic status and can lead to stereotyping. Cultural Diversity in Nursing Care November 01, 2010 Cultural Diversity in Nursing Care Health in all cultures is an important aspect of life. She would not maintain eye contact or talk, even when an interpreter was provided. In ancient China, people often needed the treatment of traditional Chinese medicine. Elicit patient expectations and preferences. So what can we expect for the future of healthcare? Instead, it should be incorporated as a principle within a healthcare facility’s organizational culture. Cultural Diversity and Health Care Cultural Sensitivity The ability to be open to learning about and accepting of different cultural groups. She didn’t take her daily antihypertension medication because it didn’t fit her explanatory model. We live in an era of constant change and transformation, which in return paves the way for cultural transparency. Closely connected to this is the need to increase both the diversity and the cultural competence of our health care workforce. Explain to patients who refuse interpreter services that it is very important to the patient’s care and safety that you and the patient/family member understand each other. This communication model is called ESFT (, Studies have shown that people from all age, race, income, and education levels are challenged by an inability to obtain, process, and understand basic health information and services needed to make appropriate health decisions and to follow instructions for treatment. After years of infertility and pain, a hysterectomy was recommended. AHRQ has found that only 12 percent of the adult population has the skills to navigate and understand our complex health systems—skills reduced by stress and illness. Instructions: In the content of this unit, you have explored and discovered many aspects of diversity in the workplace. Is a Lack of Cultural Diversity in Healthcare Harming Our Patients? The doctors would have no exposure to certain genetic conditions, disorders or treatment plans that are specific to a particular ethnicity. 120 West Saginaw Street, East Lansing, Michigan 48823, , helps physicians elicit a patient’s beliefs and preferences in order to identify and deal with the patient’s concepts, concerns, and expectations. Hire and promote minority healthcare workers. In some states, Medicaid plans may call for providing language access. Lack of diversity and inclusion of healthcare providers is one of the reasons these groups receive inadequate medical care. “Strength and growth come only through continuous effort and struggle.” —Napoleon Hill. The Doctors Company’s closed claims studies have shown that inadequate provider-patient communication is a frequent contributing factor to patient noncompliance, poor patient outcomes, and litigation. Cultural diversity is important in nursing education because a person’s culture effects everything from their health to their death. Patients are essentially customers, and if you fail to connect with them, they will look elsewhere for care. Rasmussen College is not enrolling students in your state at this time. It’s about providing the best possible care for a variety of patients by enlisting a variety of providers. Reducing health disparities and achieving equitable health care remains an important goal for the U.S. healthcare system. “Patients value their relationships with providers as much as they do the medical advice that they receive,” Dr. Taylor says. It appeared that the patient was nonadherent with taking the antihypertension medicine, taking it only periodically when she felt tense or stressed. Cultural competence is widely seen as a foundational pillar for reducing disparities through culturally sensitive and unbiased quality care. Effective provider-patient communication leads to an increase in patient satisfaction, better compliance, and improved outcomes. Read on to find out more about how culture influences health beliefs, decision-making, and patient education. The importance of cultural competence is evident in terms of the quality of healthcare, and more knowledge is needed about different educational models and approaches that aim to increase cultural competence. 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