Good day, I have a personal loan with Capitec. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I would really hate to find the bank I have been selling so much to family and friends is actually not equipped to service as other trusted banks. Capitec Banks offers personal loans of up to 250,000 rands to be paid back in up to 84 months. I have been retrenched and had applied for the Retrenchment insurance claim that was approved on 22.07.2019 by a mere SMS that only stipulated [Capitec: Good Day, retrenchment insurance claim is approved. Please give us time to resolve your complaint before escalating it. On the 20yh of paril I purchased 10g (r505) telkom data via capitec cellphone banking. However, Capitec Bank requires you to provide them with payslips. Dzile was the guy in the front giving... Good day Evert Potgieter, I am a South African working in Uzbekistan, I bank with Capitec, I have submitted all the required documents to have my salary released by the bank but still to this day nothing has happened. If you want to present a complaint or suggestion, you can reach out to the bank. I need to pay the outstanding money for my babys birth this week but cant because of the account being frozen!! You can not because you dictate ho you whant ro help. If you are looking for a Capitec personal loan review you landed on the correct page. She paid me the money and received the tv! Because of a person in our accounting department that didnt set out my payslip... Account number : [protected] Capitec: Credit Card: Outstanding Bal -R****. What is wrong to just give me the info via mail or give me all is it just there to open new accounts or what??? Financial Service. Capitec Home Loans in association with SA Home Loans ... SAHL Investment Holdings (Pty) Ltd Reg. My daughter went to the bank with her first retrenchment letter and they told her she must go back to Gemtex and request correct retrenchment documents. Telling me I can phone them Yes IF I could have make calls to the 086 number my phone will not let me phone these number or I must go to the branch The closes one to me is ClOSED I am a pensioner can not drive all around. Thanks a lot have a great day, I send then last month a email about a debit order going off my account Never done any good service nor this month when I ask the same thing. Viceroy comments on information available to the South African Reserve Bank regarding Capitec: PDF Download Link. If it was a branch I would maybe understand but a whole customer care agent.. She is there to assist no matter how many times I asked questions.. Firstly I called with my airtime and my phone why must she think she can do that.. I had a complaint about the service I received from the call center consultants I was dealing with regarding a cash send that went wrong. I'll be waiting for output of my complain cause I went back without help and my time was wasted. I have been to Cresta yesterday - Offline no help! to my surprise when i checked my ITC status there was an Capitec bank account that is showing. Here we share the latest news about this instant cash personal loan company. I recently got retrenched and submitted my documents at the Rissik Branch in Johanesburg, a few weeks later I called the collections department and needed feedback on my claim and I was told that it takes 2 to 3 months for my claim to be processed. Capitec. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Grocery Store. Bank line of credit: While it is not a typical loan, a business line of credit is a similar form of debt financing. Step 2: Escalate your complaint. Recent Post by Page . Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). My woord they can see money is going into my account and a debet orde can be done. Capitec Bank Personal Loans: Up to R250 000 in finance is offered with a flexible repayment period of up to 84 months. This is the 6th time that this has happened & I have truly had enough! Good day, By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. I am banking with Capitec and wanted a loan as I already did an online estimation. so they debit your account then tell you to wait 24 hours before they action the problem and/ or issue your are facing... they do very little for their customers and treat people like pieces of S**t. Kindly Note: We understand that you may have lodged your complaint with various bank staff members already and that you may be frustrated. Complaint / review / scam report Capitec Bank PAYMENT ARRANGEMENT PROBLEM. And refuse to send any cliant to them. To simplify banking, Capitec has developed an all-inclusive banking solution. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I really request for fair treatment and review if debts I have with capitec with immediate effect, I'm almost loosing my mind. Police has been informed and upon their investigation they said is someone inside Capitec. Installment is due until settled. Capitec Bank Ltd. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Capitec Bank's reply: 22 Nov 2017, 14:13. Therefore i would like to lodge a complain and request assistance in this matter as im not happy that im not paying and also that my account is contantly accumulating interests. 1998/004570/07. It seems Capitec does not look after their customer after all. Here is what you need to know about Standard Bank branch code, operating hours, vacancies, and much more.. Standard Bank contact details. The settlement letter was sent to us via email and we paid in full. Global One is the one solution that enables you to transact, save and access credit in real time. I have paid money into an ABSA account (Direct payment) used incorrect number. You can find contact details for Capitec Bank above. I have a debit order going off my account I only want to know for who is this debit order because it is a new one I do not recall anything about this debit it. call me, ombudsman has all our detailes! Yesterday at 4:18 AM. We struggled to get through to request a settlement letter, finally we got helped. Shame on you! Complaint Management. 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