If not, continue to the next troubleshooting step. You have 2 options to troubleshoot this concern. Solve this by linking the correct account, forgetting echo or unlinking then relinking your Spotify, or even resetting Alexa altogether. Click the Spotify button. Open the Alexa app. If it is, great. Now press and hold it until the light ring flashes and you hear Alexa say Setting up your device, or Now in setup mode.. It can also be that your Echo device needs to be power cycled, and there are cache and app data issues with both Spotify and Alexa that need to be cleared. If thats the case, it will not play any sound. Nothing works. To get started, log in to alexa.amazon.com. Next, wait for about 10 to 30 seconds and plug it back in. If unplugging the device didnt work you can do a more aggressive reset. Sometimes, the Echo device not playing Spotify music issue could happen due to out-of-date software. Try turning off Spotifys shuffle feature to help fix the problem. Thankfully, Microsoft is now testing limited integration between iPhones and Windows 11 PCs. If that still doesnt work, move on to the next solution. If you are using the Spotify desktop apps, you will find the volume slider at the bottom. If you have never reset your Alexa before, here is how to go about it: All you need to do is push in the volume down button and the mic button for at least 30 seconds. For context, this is well above the runner-up, Miley Cyrus, who has 82 million monthly listeners. You will have to listen to commercials periodically on a free account and theres no way to skip them. Using mysmartphone: 1) I open www.spotify.com in web browser (Chrome). On your iPhone or Android smartphone, open the Alexa app. The first thing you want to do if Alexa wont connect to Spotify is to reboot your Amazon Echo device. It can't even work out when my 3 boys play their shit music on my Spotify account. Learn how your comment data is processed. On February 27th, the Toronto-born singer-songwriter has become the first artist on Spotify to hit 100 million monthly listeners. If youre having trouble getting Alexa to play Spotify, try clearing the cache and app data on both apps. Resetting your Alexa removes all the configurations and settings you have made. Follow the instructions above in the heading How To Link Spotify To Alexa.. I have tried resetting alexa, sonos and my wifi even. Connecting your Alexa system to Spotify is usually a seamless process. Tip: Dont know when to update an app? So you need to add the correct Spotify account to the Alexa app. Spotify vs Amazon Music: Which Music Streaming Service Is Better. The support team migrated my playlists from my Free account to my Premium account andcanceled the Free account. With Alexa and Spotifys integration, you can easily listen to your favorite music and podcasts. Welcome - we're glad you joined the Spotify Community! Heres how to check if you are logged into Alexa and the correct Spotify account. But if the issue persists, contact Amazon or Spotify for further help. For others, their Echo device doesnt show up in the list of available devices in Spotify. Thank you!! This solution may surprise you, but a few Spotify users have suggested that if shuffle was enabled the last time you listened to Spotify, it will cause problems with Echo. Also, your Spotify may also not be properly linked to your Alexa app. via the Alexa app: If your Echo device is 3rd generation or so, you can also reset it via the device by pressing and holding down the Microphone button and the Volume button simultaneously. Ihad two accounts associated to my email address: one Premiumlinked to facebook and other Free. It will play my liked songs if I say Play My Music, but NEVER plays a playlist Ive created. So turn off shuffle on Spotify to fix the issue. We won't send you spam. I also established it as default music service. Update Alexa & Spotify App 4. Go to your Sonos app and remove voice services from the room settings, Go to the following page on a web browser: https://alexa.amazon.com, Then go to Smart Home > Devices > Scroll to the bottom and click Forget All, Go back to the Sonos app and configure voice services. Find the icon CONNECT TO A DEVICE. Unlike many instances, resetting the Echo device doesnt yield any benefit. Next, you should try unlinking your Spotify account and Skill from Echo. Follow the steps below to connect Alexa to Spotify via the Alexa app: Open the Alexa app on your mobile device and tap the menu icon in the top left-hand corner (the menu icon looks like three horizontal lines). If youve got any further tips for getting Alexa to play the correct Spotify playlist, feel free to share them on comments below. (The Shuffle button will be green if shuffle play is active). Note: in the Spotify app, I do the login using Facebook also, and I access to my account of Spotify withPremium functionality available. I try to ask alexa to play any radio station, she tells me the station bit doesnt play it. Yeah, you! Fix 7. It is a fixed warning message for all users (Premium andFree)? To disable shuffle play, click the Shuffle button. If that has not worked, the next step is to perform a different type of reboot. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'technologyrater_com-leader-1','ezslot_8',167,'0','0'])};__ez_fad_position('div-gpt-ad-technologyrater_com-leader-1-0');For a first-generation Echo, you will need a paperclip or something similar. If this is the case, no sound will be played. After that, I do login in Alexa app and enabled the Sonos skill again in Alexa app. Try the Spotify commands and see if this corrects the issue. Once its unlinked, close the app and open it back up. This could be why Alexa and Spotify are not able to communicate. Never undertake a task you are not competent in performing and if in any doubt, we recommend you utilize the services of an insured professional. Select the Default Services option. Choose Spotify as your default music player. Some commands you might want to try are: When you make Spotify your default music player on Alexa, you shouldnt have to say On Spotify, at the end. In the slide-up prompt, tap Delete App again. Solved: Alexa / Echo Not Answering My Voice Commands. 1. Then, shut the app down and restart your phone. Then there will be a list of music streaming services (supported by Alexa) showing up. Playing Spotify through your laptop or desktop computer grants you more control than the mobile app. To activate a playlist using the app, do this: Open the Alexa app and tap on Play. Amazon Echo and Spotify have been friends since 2016 but with a few limitations. You will see a number of options that you can choose from. Open your phone and go to the App Store or Google Play. Once disabled, select Enable To Use. I tried resetting them, checking the internet. But it is always best to make sure that something really simple isnt whats holding you back. If that still doesnt work, move on to the next solution. For that, follow these steps: Step 1: Open the Alexa app on your phone. To restart the devices with removable batteries (Echo dot 4th gen), remove and return the batteries. This should do a quick reset. Scroll through the Spotify Playlists section and tap on the one you want to listen to. I am a free customer and Alexa refuses to play my lists. Amazon Alexa connects with Spotify and you enjoy the music on Alexa with a mere voice command. On Android, you can try clearing the cache for the Spotify and Alexa app. Sometimes you may get accidentally logged out of your Spotify account, then Alexa wont work. Select More, then Skills & Games. Thank you so much! It has been immortalized in modern-day pop culture and has millions of users worldwide. You need a Premium account to use Spotify with Alexa". To perform an easy power cycle, simply unplug your device from the power source for approximately 30 seconds. From this list, choose the one that says Household Profile. Scroll down until you see Software Version. If its not up to date, you should have an option to update it. Check your login status for Spotify on Alexas app. If youre building a playlist of your favourite Michael Kiwanuka hits, for instance, you might be better off calling it something such as Michael hits to avoid stumbles over his surname. Back to the "Setting" screen, click the "Choose default music service" button and select Spotify as the default music . Next, log in to Alexa with your correct details and try connecting to Spotify again. You can use the Alexa Voice command in the following format below. On the Alexa app: 1. Open the Settings menu on your mobile phone. Confirm that the song is available. I am ready to throw them out the window. You should update the Spotify and Alexa apps from the respective stores on Android and iOS. This has worked for many users experiencing this issue. [In slightly louder voice] Alexa, play my cheesy 80s music playlist. Open the Alexa app on your phone and tap the menu icon in the top left-hand corner (the menu icon looks like three horizontal lines). To play an exact playlist, say: Alexa, play [the name of the playlist].. The easiest way to deal with this is to rename the playlist from within Spotify. After 30 seconds, you need to simply plug it back in. Works? If youre experiencing problems with Alexa not playing your Spotify lately, well, youre not alone. Tap Settings and then select Music & Podcasts. Heres how to use the Spotify Connect feature: If everything had been fine before, power cycling your device is the simplest solution. Tap More. The content remains unbiased and authentic. Once the skill is installed Spotify will appear as an option for the default music service. From here, go ahead and make Spotify your default music player on your Echo. Open the Alexa app for Android, iPhone, or iPad. If you are logged in on both your apps, try unlinking and then relinking them. Tap on the green shuffle icon to disable it. I understand this option should not be shown to Premium accounts, only to Free. Please see below the current ongoing issues which are under investigation. Awesome! The first thing you will need to do is swipe down and go into your phones settings. Factory resetting a device varies depending on the model and generation you have. Note: Podcasts are not supported by this method. Open Settings. I have an android so I was able to find the apk for version 2.2.359773 of the alexa app, downloaded it, linked to spotify no problems (using a vpn for USA), set as default for music, deleted old version, installed latest version and it was linked (VPN off, situated in Romania). Alternatively, try clearing Alexas cache and restart your mobile phone. Make sure that all of your devices are connected to the same WiFi network. So begin by restarting your Echo device (Echo, Echo dot, or Echo plus, etc.) Make sure youre installing the current version of Alexa. Perhaps that might cause the issue. If youre finding that Spotify is playing a random public playlist of the same name as one you have saved in your playlist Library, try adding the magic word my. In your household, there could be several accounts. You'll be notified when that happens. Tap the menu in the top-left. Get Guiding Tech articles delivered to your inbox. Hold and press the Action button for 20 seconds. Note: Spotify is approved on the following devices that use the Alexa virtual assistant: If none of these steps is successful, you can call Amazon customer service. Did it work? Its the bottom center on android alexa app. This is what worked for me. There are some users who state the Shuffle feature on Spotify can cause problems with Alexa. As you probably know, performing a factory reset will erase all settings, including any unseen bugprobably caused by incorrect settings. I am very disappointed this wasnt advertised. Although Alexa has become unable to connect to Spotify, I can still get Spotify music to play through the Sonos One speaker via the Spotify App. For that, press the volume up button on your Echo. Some more good news: turning on your playlists with Alexa on Spotify has gotten so much easier over the past . This would mean that Alexa won't have access to your account on Spotify. I've tried removing Alexa entirely from the Sonos One and re-adding it. Then, you will be asked to sign into your Spotify account. Alexa used to play my Spotify playlists no problem, for years, on my voice commands. Devices were all working fine until some time in the last week, then suddenly, all devices wont play Spotify or Tunein. The next time you cannot access Spotify for some reason, be sure you are logged in if this issue occurs. 100%. Alexa, play my cheesy 80s music playlist.. If Shuffle was used the last time you played the music streaming app, turn it off to see if it remedies the issue. Navigate to the settings menu on your Alexa app and then select Preferences. Check whats the latest version of software that should be installed for the Echo device from the Amazon website. Spotify Not Connecting To Alexa? Heres how to clear the cache of third-party apps on an iPhone: Heres another method to remove the app altogether and reinstall it from the App Store. If everything else fails, then resetting your Amazon Echo device is your best bet to fixing the problem. 3. Mehvish is a computer engineer by degree. This FAQ takes you through the process step by step, as well as some useful tips to take full advantage of the integration. If Alexa wont play Spotify, there could be issues with the login status of your music app. The initial voice command may not work if you have a Spotify account connected to your Echo speaker. Go to the Settings menu on your Alexa app. Because Alexa is always listening, you should structure your command to be clear for Alexa. Spotify should not show up in Alexa. The next thing you can do is initiate a soft reset(restart) of both apps. Follow the instructions to sign in with your Apple ID. Don't worry. If your Spotify and Alexa have been linked up correctly, Alexa will show up as a connected device every time you open Spotify up. All Rights Reserved. That way you can expand the range of your Wi-Fi router and you wont need to move closer to the router in the future. If you dont have enough free space on your phone, the apps will lag and they might not work properly.