On top of that, your device needs to run Roku OS version 9.2 or later. If you subscribed to HBO Max via the HBO website, for example, you'll have to cancel it the same way. Additionally, the service also supports streaming in up to 4K resolution and Dolby Atmos audio for Roku depending on the device you have. Hey Roku: What are we paying for? It says that it could not add Disney+. Once you open the app, youll be prompted to sign in (if youre already a subscriber) or sign up (if not). Given the sizes of both Roku and Disney Plus, an inability to close this deal would be a mistake. Yes, Disney Plus does work on a number of Roku devices. Youll want to cancel via the web too if thats how you signed up. Roku Streaming Stick models 3400X and 3420X, A menu will appear, from which you can select. If you've subscribed to a paid or premium channel through your Roku account, you can cancel the subscription from the Roku player or the Roku website. Prices are subject to change, as well as any special deals. Then, press the 'Home' button and select 'Streaming Channels' on the left side. If it isnt one of the above model numbers, then Disney Plus should be supported. Our guide will tell you everything you need to know about accessing Disney Plus on Roku. For more information about a charge that didn't come from Roku, contact your bank or . Next: How to watch the UFC 282 live stream. Our goal with this article was to make it as useful as possible. As with subtitles, your options will vary based on the specific video. New York, Check out the following guides for more information. If you have Disney+, I think that's what the "Disney Electro" charge is. It appears as Roku Disney Electric, Thanks for the posts.For account and billing related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. Learn more. The community to answer your questions? I called Disney+ and they have no record of my email address for an account associated with Disney+. Available on a number of devices, follow our guide on how to install it on Disney Plus on Roku. Once you have your Disney+ subscription ready, power on your Roku device. Disney Plus is an upcoming streaming app from Disney. EDIT: Okay, checking my subscriptions, I see that my Disney+ is set to renew 5/22/2022. Links on Android Authority may earn us a commission. These Roku devices include: Disney Plus supports a wide range of Roku TV models, including: Aside from Disney Plus, there are several other streaming services which are available on Roku: You can watch Disney+ on the following devices and platforms in addition to Roku: Now you can quickly get started with Disney Plus on Roku devices and watch your favorite movies and shows, and youve got the answer does Roku have Disney Plus. These are the Roku devices that cannot access Disney Plus: To check what kind of Roku device you have, go to its home screen and select Settings > System > About. 1. Apparently this is happening to several people. To verify your Disney+ app update, click Check.. If you checked your Roku account online and do not see an active subscription for Disney+, you either subscribed to Disney+ under another Roku account, or you subscribed to Disney+ through the channel provider directly. I added disney plus and logged in, now its just a blank grey screen, I added Disney+ to my roku but when I click on the channel nothing comes up. Below are some of the Roku TV brands that support the streaming service. There are multiple Roku devices that you can watch Disney Plus on in HD quality, and some devices even support 4k streaming. On the Roku homescreen, highlight Disney Plus in your list of channels. Tom's Guide is part of Future US Inc, an international media group and leading digital publisher. You got off easy. If you have a Roku box, streaming stick, or smart TV, you can go all-in on Disney Plus. 5. Its possible, but unlikely if you bought it in the past two or three years. How much is Disney Plus on Roku? Type Disney Plus into the " Search Channels " box. Posted in Blog. The Disney Plus starting price is $6.99, which is more than their upcoming competitor, Apple TV Plus. So, the question is how to watch Disney Plus on Roku in 2021? We would also recommend reaching out to Disney+ support to inquiry if you have a subscription through them directly. If it's the Disney+ electronic payment (which I'm sure it is), then at worst it should say "Disney+ Electr". Ive gone into disney plus but no access to billing monday I called Roku and a ***** ***** said I had hackers and he would take care f it for 100$ but he did dc disney I also followed instructions roku gives to dc a program it says disney is dc I don't know what else to do If Disney Plus isnt enough for you, you might want to look at the other streaming services available, including: If you dont have a Roku device but want to watch Disney Plus, there are other devices that you can access it on, including Disney Plus on Chromecast. The easiest way to get the Disney Plus bundle is to sign up online. I have tried every avenue I can think of. Now, scroll down to 'Search Channels ' and select this option. Here's 11 fun and useful ways it can boost your life, Just when we thought we were safe, ChatGPT is coming for our graphics cards, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device, Roku Streaming Stick models 3400X and 3420X, First, press the Home button on the Roku remote, Select Streaming Channels to open the Channel Store, Once you see Disney in the search results, click on it and select Add Channel, After installation, you can select it on the list of channels on your home screen, If you already have a Disney Plus account, you need to enter your credentials the first time that you open the app, Then, its simply a case of selecting something to watch and pressing play. If you checked your Roku account online and do not see an active subscription for Disney+, you either subscribed to Disney+ under another Roku account, or you subscribed to Disney+ through the channel provider directly. As you may have heard, Disney Plus with ads debuted on Thursday (Dec. 8). Danny: quite posting here if you cant help us. This goes the same for Android TV, tablets, and smartphones, as well as for Chromecast. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel).Dec 3, 2021. You can watch Disney Plus on PS4, as well as the latest console from PlayStation, the PS5. TechRadar is part of Future US Inc, an international media group and leading digital publisher. 4. The easiest way to find out what subscriptions you may be paying for is to check your account page from a website on your computer or mobile device (see the previous section for instructions on how to do this). Disney Plus has been available through most Roku devices since its launch, including on Roku Streaming Stick+, Roku Ultra, and Roku Premiere. Heres how it works. If you see a recurring charge on your credit card billing statement, it means that you have subscribed to a paid or premium subscription (or someone with access to your Roku player has signed up for a channel). Yes, you can. This article will discuss everything you need to know to watch Disney Plus on Roku. Start by signing up here for a free week trial, or get your favorite movies, shows, and sports for one low price by bundling Disney Plus, Hulu, and ESPN Plus right here! eg: "johndoe@gmail.com", Copyright 2023 StreamingRant | All Rights Reserved, How to Watch Disney Plus on Roku [Quick Guide]. How do I Cancel my Disney+ Subscription on Roku? Disney Plus supports the following Roku devices: Unfortunately, some Roku devices dont support Disney Plus. I have the same problem and Roku wont answer the phone, there is no e-mail, and going to the on-line help is stupid and endless circle without answers. 2. However, this streaming platform is compatible with a wide range of devices, so you might want to also install it on your computer, smartphone, or tablet. Note: Subscriptions purchased directly from a service provider or otherwise purchased outside the Channel Store or The Roku Channel will not appear on the Subscriptions page. If Disney Plus isn't working on your Roku, there are several things to try. You can stream any channel on Disney+with or without subtitles. The same monthly price goes for every single user and everyone gets the same features/streams. Here is a step-by-step guide on how to watch Disney Plus on Roku device: 1. Yes it is annoying and downright trickery that Roku requires you to enter a payment method even though there is no fee for using Roku. Some of the devices that Disney Plus will include on its compatibility list are Roku and Roku TV devices. These models include Roku 2700X, all the way up to Roku 4670X. Disney Plus is an American-based streaming service owned by Walt Disney with content like Andor, Moon Knight, and Ms. Marvel. So before you do anything else, you need to subscribe to Disney Plus. I don't even know what this app is. Where Netflix owns no additional streaming service or network and can only stream, well, Netflix content, Disney can come up with unique, interesting, affordable, and, most importantly, attention-grabbing bundles. If you want to catch up on the latest from the Marvel Cinematic Universe, youll need to watch WandaVision alongside other originals including Ms. Marvel and She-Hulk. Follow these steps to watch Disney Plus on Roku: Press the home button on your Roku device to start it up. In terms of its price, you can either pay $7.99 per month or $79.99 per year. They said I had to contact ROKU because the charge on my statement reads ROKU for Disney Electronic. Is a Disney Plus free trial still available? Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. In addition, have you verified that you currently do not have any active subscriptions by logging into your Roku account online at my.roku.com and clicking Manage your subscriptions? On top of that, your Roku also needs to run Roku OS version 9.2 or later (check for updates by going to Settings > System > System Update > Check Now). Since you have Hulu separately, they discount it another $5.99, the cost of Hulu with ads, bringing it down to $0.01 monthly you basically have ESPN+ for a penny a month. For Xbox gamers, download Disney Plus to your Xbox One, Xbox Series X, or Xbox Series S. For iOS and Android users, the Disney Plus app is available in your App Store/Google Play Store, as well as being able to download Disney Plus to most Smart TVs. Roku Ultra LT The Ultra LT is intended to be a permanent entertainment system. I would highly recommend creating a Roku PIN for your account to avoid any further unwanted purchases on your Roku account in the future. 2. Now, open the application, log in, and watch your favorite content. When it comes to Roku devices that don't support Disney Plus, you'll find certain Roku Streaming Stick, Roku LT, Roku 2 HD, Roku 2 XS, and Roku HD models on this list. Mary. Roku is a fantastic device that is highly compatible with Disney Plus, which you can use to stream your favorite movies and TV shows on a big screen from the comfort of your sofa. Thats right, one of the worlds largest corporations has finally decided to jump into the world of streaming. Cookie Notice This work draws on his experience as an independent filmmaker and an independent TV watcher. If you have one of the Roku devices mentioned in the list below, you are out of luck. Another way to get Disney Plus on your Roku is to install it remotely. Select any movie or TV show and start streaming it. Now that you know everything about streaming Disney Plus on your Roku device, here are a few content recommendations you might want to check out. Learn more. You can reach Disney+ support here:https://help.disneyplus.com/csp. Common types of charges. Quite simply, because they cant. Disney Plus recommends a high-speed internet connection for the best streaming experience. If you've subscribed to a streaming channel using your Roku, you can cancel it from the Roku player or using the Roku website. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. Kieron Moore is a freelance writer based in Manchester, England. It's all bs I wonder how many people will gust get ripped off if they don't challenge this. You can reach Disney+ support here:https://help.disneyplus.com/csp. You can insert a . If you want to know what Roku devices Disney Plus will be on, how much it will cost, and what benefits you will get, youve come to the right place. Select Cancel. Similar to subtitles, your options will change depending on the particular video. Click the avatar icon at the top-right of the window and click My account. Disney Plus has been available through most Roku devices since its launch, including on Roku Streaming Stick+, Roku Ultra, and Roku Premiere. Privacy Policy. You will now see a virtual keyboard on your screen, so go ahead and search for Disney Plus. Is Disney Plus unavailable on Roku? When the " My subscriptions " page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. Since its launch in November 2019, Disney Plus has become one of the most popular streaming services, giving subscribers access to the media conglomerates entire back catalog, from Mickey Mouse cartoons to Marvel movies, and out of this world entertainment from the whole Star Wars saga. Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Go to my.roku.com on your computer or smartphone. After subscribing to Disney+, turn on your Roku device > Press Home button > Select Streaming Channels. Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. To sign up for the Disney Bundle through Disney+, you'll need to visit DisneyPlus.com. Lets get started with details regarding Disney Plus on Roku and its libraries like Disney Plus Romania. If youre facing any issues, know that were here to help. Thanks to Rokus thousands of apps and premium channel subscriptions, theres always something interesting to watch. If you have the most basic Express, however, youll be limited to 1080p resolution without HDR, and no model is compatible with Dolby Atmos or Dolby Vision. Choose Audio track from the pop-up menu that opens. Disney Plus 1. In general, these are time-sensitive deals that bundle Disney Plus with another service. You should see a list of channels you're subscribed to through your Roku account. If youre new to the whole Disney Plus craze, worry not, weve got you covered. So, check below for more information. @Anonymous User To reinforce @RMM71 's question, Disney+ requires you to create an account with them, and also provide your credit/debit card details as it's a subscription service costing 5.99 per month. Choose your profile icon from the left-sidebar menu. OddI am watching Apple TV+ on all of my Rokus and have been since launch. For billing questions you have to go to https://support.roku.com/contactus , but before you do check your subscriptions on your Roku account at https://my.roku.com/account/subscriptions . Thanks for posting in the Roku Community! There could also be a bug or glitch in your current Roku version. Do we use same password we used when setting up D23 account? If you don't see the subscription on the website or Roku device, it probably means you purchased it another way. This was a bit of a surprise, as Disney didn't mention the lack of support in its press announcement (opens in new tab) that the ad-supported Disney Plus basic was live. You need this four-digit pin to install Disney Plus on your Roku device. We've also previously mentioned the Disney+ bundle that brings Disney Plus, Hulu, and ESPN Plus - for the price of $13.99 per month. Click the avatar icon at the top-right of the window and click My account. At least it wouldn't give people a stupid mystery to solve, sending them Googling, where they discover that "Electro" is a Disney-owned Marvel villain freaking them out just that much more. When you Google it, it's not even a thing. Once you have your Disney+ subscription ready, power on your Roku device. New content is constantly being added, including series specially made for Star on Disney Plus - bringing more mature content to UK, Australian and Canadian viewers. Make sure to learn how to add Disney+ to your existing Hulu/ESPN+ account. Roku and Disney have made jumping into the service as streamlined as possible. While watching a movie or TV show on Disney Plus, hit the up button on your remote, then select Audio and Subtitles. Same problem here. If the charge is for a subscription that you no longer want, you can cancel the subscription to prevent future charges. Disney Plus viewers will be able to turn their TV into a Smart TV with the help of any compatible gaming consoles. 14 ORION93 US 3 yr. ago Mine is exactly the same. Links on Android Authority may earn us a commission. If you dont have a Disney Plus account, Go to Disney Pluss official website and subscribe to Disney Plus. 5. 16-05-2020 19:57. Nobody in the world is subscribed to "Disney Electro". Scroll down and select Manage your subscriptions. Suggestions.other than credit card dispute because the charge will continue to happen unless it is cancelled. 3. Add the channel by clicking on the app. Here is the Solution, Roku Devices that Dont Support Disney Plus, Which Roku TV Brands are Compatible with Disney Plus. You must login to your Roku account and either set a pin and keep that a secret or remove the payment method from your account since its just there so that Roku can charge you once or twice for stuff your children get without you knowing it before you figure out what is happening. Assistance with managing your Roku account on device or on the web, logging into my.roku.com, billing or subscription questions, www.roku.com orders, promotions, and more. Will I be entitled to the free one week trial, before being billed? If "Roku" is not referenced, it's not a charge from Roku. Given the fact that the only streaming device that Disney Plus will work on is Roku, you can expect comprehensive design and support on the platform. Review the payment details and click Submit. Getting pretty frustrated with them! There is no help to be found in the community and your help section on-line does not have the answer. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We will add to this list as and when Disney Plus announces support for more Roku devices. If you are using a Roku TV, follow the steps below to restart your device: On your device, access the Settings page and select System . The Roku website makes it easy to see all your charges by displaying a list of current and expired subscriptions. To be on the safe side, we'll provide you with a list of Roku devices that support Disney Plus, as per this platform's technical documentation. Open the Roku website in a browser and, if you're not already signed in, log in to your account. These do not bring support for Disney Plus and youll have to upgrade to one of the aforementioned devices to access the service. The Disney Plus home screen, not the Roku home screen, must be used to switch the language of the channel interface. I am the only ROKU account holder in our house. First, open your Roku device and access its Settings . However, it's not available worldwide. Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. The good news is that Disney Plus is also available in the Philippines now, so you can watch Disney Plus on Roku in the Philippines too. This a forum where help is provided mostly by other users. As noted above, this lack of support is apparently tied to an inability for both sides to reach a contractual agreement. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. Once you do so, you can activate Disney Plus on your Roku, login, and that's about it. There is nothing that we can do but dispute with our bank because I have called Disney+ and talk to Roku and they are both putting blame on each other stating that I bought this movie Carella that was $32.54 and and I did not and because I bought it supposedly through the in app purchase Disney+ cannot refund my money and Roku doesnt refund at all so theyre both a bunch of you know what and Im just really upset and now I have to talk to my bank and hopefully they can dispute the charge. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. Although the app is free to download, using it requires a Disney+ subscription. Disney+ has ideally entered the OTT competition as it has apps for major devices, including Roku, Xbox, Smart TV, Amazon Firestick, Android, PlayStation, iOS, and much more. Its usually best to subscribe to Disney Plus via the web, since youll be billed independently making expenses easier to track and its faster to enter data via mouse, keyboard, or touch controls than using a remote. Roku subscription pin for Disney Plus, or other streaming services, is a four-digit Disney Plus Roku code that you set up for your Roku account. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. If prompted, sign in to your Roku account. Nobody in the world is subscribed to "Disney Electro". Select a cancelation reason to complete the process. My roku model is 3100x. Meanwhile, if youre wondering about Disney Plus support on your Roku TV or streaming player, youve come to the right place. I have been trying for months to cancel Disney electro Through Roku subscription that I never purchased. If you are a Disney fan, then you will absolutely love Disney Plus because it has all the original Disney movies from every era and genre. When the My subscriptions page loads, you will find all your channel subscriptions that get billed by Roku, along with the terms, status, and renewal date of each subscription. Roku is one of the two biggest streaming device platforms (alongside Fire TV), and you can't cut out that big a swath of the market with your latest endeavor. Amazon integrates ad-supported TV (and many an advertisement) into Fire TV devices, but not as strongly. Roku devices were one of the first two to be announced as compatible with Disney Plus (PlayStation 4 was the other one). If you had Disney+ before the bundle, they discount it by $6.99, bringing it down to $6 monthly. After restarting your device, ensure that you update it to the most recent version; if it is still not working, try contacting the Disney support team. If your Disney Plus is not working on your Roku, then the reason might be that your Roku is too old to support Disney Plus. I have no idea what's going on. Microsoft Teams is finally putting an end to your potty mouth, Mortal Kombat 12 gets announced in the worst way possible, Windows 11s ChatGPT-powered Bing AI taskbar is nothing more than a pointless ad, The iPhone 15 could embrace USB-C in the most Apple way possible, Stranger Things season 5 is about to hit the big Marvel and Star Wars problem, Leaked iPhone 15 Pro Max images show off the phone from all angles, What can ChatGPT do? While we think Disney Plus with ads beats Netflix with ads overall (both on streaming quality and completeness of its library), this is a big problem. This would seem to make the issue mostly about how the ad sales are split between the two companies. Disney+ allows you to stream ad-free and on-demand on up to four . Let me know if you have any other questions.Best regards,Mary. If prompted, sign in to your Roku account. It wont show up as app until midnight Im guessing. I have pre-ordered Disney Plus at $6.99 per month. 3. 3. Hope you get your issue resolved. He contributes to Future sites including TechRadar and Creative Bloq, focusing on subjects including creative software, video editing, and streaming services. 5. You may also refer to this link: How to unsubscribe, cancel, or turn off auto-renew for a subscription | Roku. 4. Star Wars fans should go straight for The Mandalorian and Obi-Wan Knobi. Can you please give us some way to contact someone there who gives a dang? Choose Manage subscription from the menu that pops up. Yes, you can enjoy 4k streaming on most Roku devices. I am having the exact issue. Today's best Disney+ and Disney+ Bundle deals, Managing Editor (Entertainment, Streaming), (Image credit: Shutterstock / Tom's Guide), Disney Plus with ads beats Netflix with ads, Roku is constantly filling The Roku Channel with new free linear TV, How to watch History of the World, Part II: release date and time, AEW Revolution 2023 live stream, start time, card and how to watch online, This one hack saved my succulent and it takes seconds, Meta Quest 2, Quest Pro get huge price drops as Meta eyes Apple VR, iPhone 15 Pro Max release date predictions, rumored specs, cameras and more, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. For further assistance with account and billing-related issues, please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. 4. 3. You can do this using your Roku media player or on your account page of the Roku website. On the Manage subscription page, select Cancel subscription and then confirm this is what you really want to do. NY 10036. 1. Roku phone lines are not operational. Yes, Disney Plus does work on a number of Roku devices . Choose the language you want to use under App Language. Choose your new plan. Disney Plus supports many Roku devices that let you stream 4k and HD quality content. So, if your Roku is no longer receiving updates, you should consider upgrading. What are the Features Of Disney Plus Available On Roku Devices, I Cant find Disney Plus on Roku. But we would hope (now that we've learned this snafu is about a contract) that Roku devices should get this support soon. I was charged for Disney+ but it's not showing up under active subscriptions, Re: I was charged for Disney+ but it's not showing up under active subscriptions. bundling Disney Plus, Hulu, and ESPN Plus right here, ESPN+, Hulu, Disney Plus bundle for $12.99. Roku shows Disney plus as cancelled in March 2020 but I have been charged monthly ever since. 3. If you want a reminder of their characters backstories, all the Avengers films are available too - watch the Marvel movies in order and have yourself a marathon. I ordered the 6.99 a month Disney plus, will I be able to upgrade to the 12.99 bundle on release. But it's unnecessarily confusing. So, why dont the other streaming services offer similar bundles? What if they dont have an answer? Some Roku devices may hide the option under different menus, like Accessibility and captions. If so, what is happened and what is showing there? Now, go to the Power tab. Subscriptions that were purchased directly from the service provider or otherwise purchased outside of the Roku Channel Store will not be listed here. Lastly, select System Restart and wait for your device to reboot. Manufacturer support & warranty resources, I select Paramount + for $4.99 a month and being charged for $4.99 for 5 days. To cancel or unsubscribe from your Roku streaming device: To cancel or unsubscribe from a mobile device or PC. Please reach out to our support team directly here for your 'Account or billing' issue, here: https://support.roku.com/contactus. First and foremost, if you havent subscribed to Disney Plus, youll need to purchase a membership in order to start viewing content on the service. Most Roku TVs and add-on streamers are compatible, but youll need more advanced ones to take advantage of standards like 4K resolution, HDR, and/or Dolby Atmos surround sound. Push the star/asterisk button on your remote. @Eck1, no one here is going to reverse any charge. However, you can also subscribe to Disney Plus, Hulu (with ads) and ESPN Plus for just $13.99 a month. If youre a Roku user or plan on buying one of their devices, youll want to know how they work with the upcoming Disney Plus service. Now, open the application, log in, and watch your favorite content. Disney is one of the largest corporations on the planet and, as such, has acquired many companies, including popular streaming services and networks, such as Hulu and Fox. Some few older Roku devices were recently discontinued by Disney+. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States.